Privacy Policy

PRIVACY POLICY

Introduction

Fluidity Technologies Inc. (“Fluidity”, “Company” or “We“) respects your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you use our products, applications, services, communicate with us, or visit our website www.fluidity.tech (“Website”) (collectively, our “Services“) and our practices for collecting, using, maintaining, protecting and disclosing that information. If you do not agree with this policy, please do not use our Services.

This policy applies to information we collect:

With our Services.
In e-mail, text and other electronic messages between you and our Services.
Through mobile and desktop applications you download from iTunes Store, Android Store, this Website, or other third-party services, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Services

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to our Services or on or through any of its features, make any purchases with our Services, use any of the interactive or public comment features of our Services or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@fluidity.tech.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, including information:

by which you may be personally identified, such as name, postal address, e-mail address or telephone number (“personal information“);
from our mobile application;
regarding payment and billing information when sign up for our paid Services, including name and contact information. You might also provide payment information such as payment card details, which we collect via secure third-party payment processing services;
that is about you but individually does not identify you; and/or
about your internet connection, flight logs, the equipment you use to access our Services (including your equipment configurations and specifications) and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you use our Services. Information collected automatically may include usage details, IP addresses and information collected through web beacons, flight logs, sensor optimization, diagnostics and other tracking technologies.
From third parties, for example, our business partners.

Information You Provide to Us.

The information we collect on or through our Services may include:

Information that you provide by filling in forms or registration with our Services. This includes information provided at the time of registering to use our Services, subscribing to our Services, posting material or requesting further Services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Services.
Records and copies of your correspondence (including e-mail addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out with our Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.
Order Fulfillment
Recorded phone calls

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of our Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Usage Details, IP Addresses and Other Technologies.

As you navigate through and interact with our Services, we may automatically collect certain information about your equipment, browsing actions and patterns, including, without limitation:

Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
Information about your mobile device, smartphone, computer and internet connection, including your IP address, operating system and browser type.

When you operate an unmanned aerial vehicle (“UAV” or “drone”) via the Service, we automatically collect, among other information, information identifying the UAV, flight path, flight logs and sensor data, where applicable.

The information we collect automatically is statistical data, and does not identify any individual. It helps us to improve our Services and to deliver a better and more personalized service by enabling us to:

Optimize our sensors and your devices.
Improve our products.
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Services according to your individual interests.
Speed up your searches.
Recognize you when you return to use our Services.

The technologies we use for this automatic data collection may include:

Web Beacons. Portions of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third-party Service Providers/Advertiser Use of Cookies and Other Tracking Technologies

Some links or advertisements on the Website are served by third-party service providers, advertisers, ad networks and ad servers that we do not own or operate. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about our users. This may include information about users’ behavior on this and other websites to serve them interested-based (behavioral) advertising. We do not control these third parties’ tracking technologies or how they may be used. Each third-party service provider uses information that it collects in accordance with its own privacy and security policies. If you choose to visit or use any third-party links or advertisements, please be aware that this policy does not apply to any information that you disclose while using those third-party links, services or products. If you have any questions about a link, product, service or an advertisement, you should contact the responsible service provider/advertiser directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices about How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Services and its contents to you.
To provide you with information, products or services that you request from us.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or Services we offer or provide through it.
To allow you to participate in interactive features on our Services.
To provide support for any products or Services that we offer.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about the users of our Services is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of service (https://fluidity.tech/terms-of-service/) or terms of sale (https://shop.fluidity.tech/) and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Fluidity, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to support@fluidity.tech.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Opt-Out of Emails

You may opt-out or send us an e-mail at support@fluidity.tech to stop receiving e-mails from us. However, we cannot delete your personal information except by also deleting your user account, which may prevent our Services from properly functioning or being available to you. Additionally, we may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of service (https://fluidity.tech/terms-of-service/).

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to: support@fluidity.tech

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology of third-party service providers.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services like message boards. The information you share in public areas may be viewed by any user of the Services.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

support@fluidity.tech