Contact Real Money Casino

Whether you have a question about one of our reviews, want to flag something we've missed, or need help finding a responsible gambling resource, this page explains the best way to reach us. The Real Money Casino editorial team is a small, independent group focused on helping US players make informed decisions — not on selling them a casino.

What We Can Help With

Before getting in touch, it's worth knowing where we can genuinely add value and where we cannot. We are an independent comparison and review site, not a casino operator, and we do not hold player funds or manage accounts.

Editorial questions — Queries about how we score and rank casinos, the criteria we apply, or why a particular site appears where it does in our listings
Factual corrections — If you believe something on the site is out of date or inaccurate, we want to know. Our reviews are checked regularly, but we do not catch everything
Responsible gambling concerns — If you or someone you know is struggling with gambling, we can point you toward support. Our responsible gambling guide lists the key US resources and self-exclusion tools
General feedback — Suggestions for casinos to review, improvements to the site, or anything else that would make this resource more useful to US players

If your question is about a specific casino — a disputed withdrawal, a bonus not crediting, or an account issue — you will need to contact that operator directly. We have no access to player accounts and cannot intervene on your behalf.

What We Cannot Do

Access or manage your casino account with any operator
Guarantee outcomes, speeds or amounts for any bonus or payout
Provide legal or financial advice
Resolve disputes directly with casinos on a player's behalf

For account disputes with a licensed US casino, contact the relevant state gaming authority directly. The appropriate regulator depends on which state you are in.

How to Reach Us

The simplest way to get in touch is by email. Send your message to the address below, and a member of the editorial team will aim to respond within two business days. Please include as much context as you can — vague messages take longer to resolve.

Editorial enquiries: [email protected]
Corrections and factual feedback: [email protected]

We do not operate a live chat service or phone line at this time. All contact is handled by email so that we can give each message the attention it deserves.

About the Team Behind This Site

Real Money Casino is an independent comparison site for US players researching online casinos that pay out quickly. Our reviews are written and maintained by experienced gambling writers — including Brooke Kennedy, who leads the editorial process — with a focus on withdrawal speed, licensing, bonus terms, and game fairness. We research each operator thoroughly and verify key details before publishing.

We earn revenue through affiliate partnerships. If you follow a link to a casino and create an account, we may receive a commission. This arrangement does not influence our editorial ratings or rankings. Commission cannot buy a better score, and every recommendation on this site carries at least one honest limitation. You can read more about how we work on our About Us page.

Responsible Gambling — a Quick Word

Online casinos are entertainment, and every game carries a house edge. No outcome is guaranteed, no strategy eliminates risk, and RTP figures describe long-run statistical averages — not what any individual session will return. If gambling stops being enjoyable, or starts affecting your finances or wellbeing, please step back and use the tools available to you.

National Council on Problem Gambling (NCPG): 1-800-522-4700 — available 24 hours
Gamblers Anonymous: gamblersamonymous.org — peer support groups across the US
State self-exclusion programmes: available through each licensed state's gaming authority

For a fuller breakdown of tools, limits and support services, visit our responsible gambling section. If you have questions about the site's policies, our Terms and Conditions are also available.

Response Times and What to Expect

We aim to reply to all messages within two working days, Monday to Friday. During busy periods — particularly around major casino promotions or regulatory changes — it may take a little longer. We read every message, even if a detailed reply is not always possible.

If you are submitting a factual correction, please include the page URL and the specific claim you believe needs updating. That helps us verify and act quickly.